Public transit in Memphis has long been essential to our community. It connects us to work, school, doctor’s appointments, and other important places. Right now, MATA is undergoing a critical transformation to strengthen its future and better serve the people who rely on it.
The MATA Transformation initiative is being spearheaded by an interim management team appointed by the City of Memphis. The team’s goals are straightforward to:
Improve community trust
Ensuring transparency, accountability, and open communication.
Optimize the city's investment
Making the most of available resources to provide a sustainable and efficient transit system.
Create satisfied customers
Delivering a service that is reliable, safe, and convenient for riders.